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SegTours.com > "Gettysburg Segway Tours" > General Policies and Common Questions

General Policies and Common Questions

SegTours, LLC offers several tour options to match your interests. This page will outline our General Tour Policies and help you decide among the available tour options.

How are the tours similar? (aka General Tour Policies)

How are they different? (e.g., where they go and what you will hear)

How are the tours similar? (aka General Tour Policies)

  • ESCORTS: All tours are escorted by at least one staff person. That is, you are never sent out on your own. We do not offer rentals, sorry.

  • REFRESHMENTS: Bottled water and sometimes other refreshments are provided during the tour at no additional charge.

  • REST STOPS: The tours include opportunities to dismount and rest about every 30-45 minutes. Restrooms are available on the Western battlefield tour during the Spring, Summer, and Fall. They are closed between the first and last frost by the National Park Service.

  • TRAINING: Segway training and practice time is provided at no additional charge and is not included in estimate of the tour duration. Please arrive at least 30 minutes early for training and practice.

  • NERVOUS?: Segways are MUCH easier than they look. Training, test-drives, and practice time is free. You will not be permitted to leave on the tour until you demonstrate an acceptable comfort level with the Segway. Even the most skeptical visitors very rarely fail to reach that comfort level in 15-20 minutes. However, if you decide not to take the tour, you will not be charged for it. (You might also consider riding in our pull-behind cart).

  • TOUR TIMES: Tours in the summer are generally scheduled at 8am, 11am, 3pm, and 6pm. Tours in the Spring and Fall are generally scheduled at 10am and 2pm. Circumstances sometimes warrant changes to the schedule, however. The destination and type of each tour is determined by the first party to reserve a time slot. Call for details about the specific day(s) of your visit to Gettysburg.

  • HELMETS: Helmets are provided at no additional charge and are required for all visitors. You may bring your own bicycle helmet if you prefer.

  • CARRY-ONS: Each Segway is equipped with a large handlebar bag which is sufficient to carry almost any purse, jacket, camera, refreshments, or other material that you may choose to bring.

  • MINIMUM GROUP SIZE: There is generally not a minimum group size. We will take one person on a tour. If you request a live guide, however, then be aware that the guide fee is $15.00 per person with a minimum total guide fee of $60.00. So if there are fewer than 4 people in your group (including people outside your party, if any), then you will still be responsible for the minimum total guide fee.

  • MAXIMUM GROUP SIZE: The group size is typically limited to 8 visitors (plus escorts/guide) and may include people that are not in your party. Exceptions to the group size may be made in order to accommodate a single large group (e.g., a large family or corporate outing). Please contact us for details.

  • MINIMUM AGE: You must be at least 14 years old to ride one of our Segways but children under 16 must be accompanied by a parent. Other accommodations are available for children under 14 or anyone who would like to accompany a tour but not ride.

  • GETTYSBURG RESIDENTS: A 50% discount of the tour fee is available to those with a Gettysburg address on their driver's license. The discount does NOT apply to the guests of such residents. If you choose to be accompanied by a Licensed Battlefield Guide, then the associated additional fee goes directly to the guide and is not subject to the resident discount.

  • ROADS VS SIDEWALKS: Our tour routes take us within the bounds of the borough of Gettysburg as well as the National Park. In Pennsylvania, the Segway Personal Transporter™ is legal on both the street and the sidewalk. At the request of Gettysburg Borough Police Department, however, our tours do not use the sidewalks. On park property, Segways are not permitted on the grass or sidewalks. In both venues, therefore, our tours use the streets. However, the routes are carefully planned to avoid high-traffic areas. Within the park (which constitutes the majority of the tour) and in residential areas of the borough (which constitute most of the rest), cars are limited by low speed limits and generally travel at about the same speed as the Segways. Our staff escorts are trained to emphasize "Safety First" at all times.

  • TIP POLICY: Naturally, tipping of the tour guides and/or escorts is not required. If you believe that you received exceptional service, attention, and/or value for your money, however, then tips will be gratefully accepted.

  • RESERVATIONS: It is common for us to be completely booked (especially for weekend tours) several days in advance so reservations are strongly recommended. Walk-ins are permitted, however, if the necessary equipment and staff is available.

  • DEPOSIT POLICY: In most cases, a deposit is NOT required for a reservation so it is to your advantage to make a reservation as soon as your travel plans are finalized. This policy is subject to change at the sole discretion of SegTours, LLC. In particular, a deposit may be required for large groups or during peak tourist season. You will be notified at the time of a reservation if a deposit is required. Please contact us to discuss your circumstances.

  • INCLEMENT WEATHER POLICY: When necessary to avoid thunderstorms, snow, or ice, SegTours, LLC will cancel a tour in the interest of safety. In the case of other predicted inclement weather (e.g., rain, wind, or temperature extremes), we may consult with you in order to decide whether or not to cancel a tour.

  • CANCELLATION POLICY: As noted above, we generally do not require a deposit in order to make a reservation. Equipment and staff will be allocated on your behalf, however, and will be unavailable to other customers. In the interest of preserving our no-deposit policy for future customers, we ask only that you please notify us as soon as possible if your travel plans change. A tour may be cancelled by SegTours, LLC with or without notice for reasons related to weather, equipment, staff or other unexpected circumstances. Such a decision rests solely with SegTours, LLC and no compensation will be provided for the inconvenience or other claims arising from a cancelled tour. However, (except when a deposit is required as noted above), you will not be charged for a tour that you do not take.

How are they different?

  • WHERE THEY GO: SegTours, LLC offers historical tours to two distinct areas of the Gettysburg battlefield, as well as a ride which does not include an historical tour.
 

The "Western" or main battlefield ($65 per person, plus tax) is our most popular tour by far. It includes most of the historical landmarks at Gettysburg that you learned about in school, including Picketts Charge, Little Round Top, The Peach Orchard, The Wheatfield, the High Water Mark, and others. The route is approximately 9 miles in length with many wide-open straightaways, relatively few hills, and light tree cover over approximately 60% of the route. It generally takes 2.5 hours (but has been known to run a little longer) and includes at least four rest stops.

We recommend the "Western" route for those who want a very good general understanding of the battle and/or want to cover a lot of ground.

By contrast, the "Eastern" battlefield route ($45 per person, plus tax) is about 4 miles in length, mosted wooded, and includes many twists and turns and hilly terrain. It visits some areas of the park which witnessed significant action during the battle but are less-well known to the typical tourist. It takes about 1.5 hours and includes two stops, including one at the Culp's Hill Observation Tower.

We recommend the "Eastern" route for those who have taken the Western tour, already have a good general understanding of the battle, are pressed for time, or who want a more challenging Segway ride.

The "Segway Experience" (30 min=$25, 1 hr=$40, 2 hr=$60, per person, plus tax) is a Segway ride which does NOT include an historical tour. It visits "Colt Park" (a residential area) or other quiet area on the outskirts of the Borough of Gettysburg.

We recommend the "Segway Experience" for those who are not intested in an historical tour and simply want to ride the Segway.

  • WHAT YOU WILL HEAR:
 

For the basic price (as listed above), our battlefield tours are escorted by a staff member and utilize a recorded audio system. The recorded narrative provides a very good overview of the battle of Gettysburg and park monuments and is both educational and entertaining. The audio tour was designed and narrated by Gary Kross who has more than 25 years experience as a Licensed Battlefield Guide. The staff escort operates the audio transmitter and you are issued an earpiece and wireless receiver with which you listen to the tour. Note that the staff escort is not a licensed guide and is not permitted by the National Park Service to answer questions about the battle on park property.

We recommend the Audio Tour for those who are budget-minded or have a typical tourist's level of knowledge or interest in the battle.

Alternatively, you may opt to have a Licensed Battlefield Guide go along with you for an additional fee of $15.00 per person. Except by special arrangement, customers outside your party may join the group and a minimum total guide fee of $60 may apply. That fee goes directly to the guide. Although the recorded audio provides a comprehensive tour experience, there is a distinct advantage for some visitors to be able to ask questions of a live guide. Use of live Licensed Battlefield Guide requires a reservation and is subject to availability.

We recommend a live Licensed Battlefield Guide to those who consider themselves to be students of the battle, want to be able to ask questions, or want the very best possible educational experience.

List of Gettysburg Segway Tours

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SegTours, LLC is an independent service not affiliated with Segway Inc. or SegTours of Anchorage, Alaska.
Banner photo used by permission of Randy Chadwick, www.brotherswar.com